Shipping policy
Last updated: December 24, 2025
Where we ship
We currently ship within the United States, including Hawaii and Alaska(for additional shipping). Currently, we do not offer international shipping.
Processing time (custom products)
All items are custom-made and personalized. Processing begins after your order is placed (and after we receive any required photo/customization details, if applicable).
Typical processing time is 1-3 business days before your order ships (this may be longer during peak seasons or periods of high order volume).
Shipping carriers
We ship using USPS and UPS. Carrier selection may depend on package weight, destination, and best available rate.
Shipping rates (Domestic — United States)
$5.95 Flat Rate Shipping
Local pick-up and delivery available within 15 miles of 23457. Please email hello@mustardseedmagnets.com to arrange.
Estimated delivery times
Delivery time begins after your order ships. Typical transit times within the U.S. are:
-
Economy: approximately 3–7 business days
-
Standard: approximately 2–5 business days
- Hawaii and Alaska approximately 7-10 business days
- Local Pick-Up/Delivery: please email hello@mustardseedmagnets.com
These estimates are subject to variation due to carrier delays, weather, holidays, or incorrect address information.
Order tracking
When your order ships, you’ll receive a shipping confirmation email with tracking information (if available).
Incorrect addresses / undeliverable packages
Please double-check your shipping address at checkout. If a package is returned due to an incorrect or incomplete address, we can reship it after confirming the correct address. Additional shipping charges may apply.
Lost or delayed packages
If tracking shows your package is delayed or marked delivered but you didn’t receive it, please contact us at hello@mustardseedmagnets.com within 7 days of the tracking update so we can help you investigate with the carrier.
Contact
If you have any shipping questions, contact us at:
hello@mustardseedmagnets.com